Partner Business Overview Profile

All Sourcing Group LLC, also known as ASG, is a U.S.-based offshore staffing, business process outsourcing, IT outsourcing, and managed-team solutions company that helps organizations scale efficiently through vetted global professionals. ASG connects U.S. businesses with skilled offshore talent in customer support, back-office operations, virtual assistant support, software development, IT support, and contact center services. The company’s delivery model is supported through a managed delivery center in Nairobi, Kenya, combining cost efficiency, structured oversight, reliable infrastructure, and professionals trained to meet U.S. business standards.

ASG was launched in 2024 after a successful pilot program and is led by Founder and Managing Partner Robinson Karanja. The company’s foundation is built on more than 20 years of consulting experience across major firms including IBM, Deloitte, and CGI, with expertise in program management, technology transformation, team leadership, and large-scale business delivery.

As a DWS Drone School partner, ASG can provide operational capacity that supports student enrollment, admissions follow-up, customer support, partner coordination, IT help desk, CRM updates, administrative workflows, software development, and platform support. This makes ASG a strong workforce and operations partner for helping DWS scale training programs, manage student and employer engagement, support administrative growth, and build the backend teams needed to expand drone education, career pathways, and workforce-development services.

Key Business Services / Core Products

1. Staff Augmentation Solutions
   ASG provides skilled offshore professionals in customer service, operations, back-office support, and IT. These professionals are sourced to client requirements, vetted, onboarded securely, and integrated into existing client workflows as an extension of the team.
2. Talent-as-a-Service for Virtual Assistants
   ASG’s VA model supports founders, small teams, operations managers, and sales teams with inbox management, scheduling, research, vendor coordination, follow-ups, CRM updates, reporting support, light bookkeeping assistance, and recurring administrative tasks.
3. Talent-as-a-Service for Software Development
   ASG offers dedicated development pods that bundle developers, UI/UX designers, QA testers, project managers, and optional fractional technology leadership. These pods are designed for MVPs, customer portals, e-commerce sites, SaaS rollouts, fintech dashboards, AI/ML applications, healthcare platforms, integrations, and large-scale digital transformation projects.
4. Customer Support & Contact Center Services
   ASG supports customer service, enrollment support, inquiries, follow-ups, scheduling, response-time improvement, and client communication workflows. This is especially useful for education, admissions, workforce programs, service businesses, and organizations managing high-volume communication.
5. Back-Office Operations Support
   ASG helps businesses manage repetitive but mission-critical back-office functions, including documentation, reporting preparation, administrative coordination, vendor communication, project support, and operational follow-through.
6. IT Help Desk & System Support
   ASG provides IT help desk support, troubleshooting, and system support coverage, helping internal teams reduce workload and focus on higher-value technology initiatives.
7. Web Content & Marketing Operations
   ASG supports web content updates, website and landing page management, marketing operations, and content accuracy so core teams can stay focused on strategy while day-to-day digital updates continue moving.
8. Procurement & Vendor Management Support
   ASG can help coordinate subcontractors, manage vendor communication, organize documentation, and support project managers with administrative and operational follow-up.
9. Secure Onboarding & Managed Delivery Center
   ASG operates through a managed Nairobi delivery center with company-issued laptops, IT safeguards, reliable infrastructure, and secure professional setup. Their process includes onboarding, tool integration, SOP creation, aligned work hours, and ongoing oversight.
10. Workflow Documentation & SOP Support
    ASG helps clients define workflows, document standard operating procedures, establish KPIs, clarify responsibilities, and build repeatable systems that make offshore talent easier to manage and scale.
11. Light Project Management & Performance Oversight
    ASG provides weekly check-ins, reporting, escalation paths, and structured oversight so quality, accountability, and delivery stay on track without requiring clients to micromanage offshore team members.
12. Partner / Reseller / Strategic Partnership Programs
    ASG offers referral, reseller, and strategic partnership models. Partners can introduce ASG to clients, bundle ASG’s offshore professionals into their own services, or collaborate on co-branded campaigns, joint ventures, and white-label staffing solutions.

Core Business Verticals / Markets Served

Small & Mid-Sized Businesses: ASG is built specifically for SMBs that need flexible capacity, predictable costs, and vetted offshore talent without the burden of traditional full-time hiring.

Education & Admissions Support: ASG has direct relevance for schools, training providers, and workforce programs that need enrollment follow-up, admissions support, student communication, CRM updates, scheduling, and administrative coverage. The site includes a Beulah Heights University testimonial describing successful support for its admissions office.

Technology & Software Development: ASG supports startups, small businesses, and scaling teams that need MVP development, software upgrades, customer portals, SaaS features, integrations, digital platforms, QA, UI/UX, project management, and fractional technology leadership.

Customer Service & Contact Center Operations: ASG supports customer inquiries, enrollment calls, scheduling, follow-ups, service coverage, and customer communication workflows through offshore professionals and managed support systems.

Back-Office & Administrative Operations: ASG helps organizations reduce administrative overload by supporting inboxes, calendars, research, vendor coordination, CRM hygiene, reporting, follow-ups, documentation, and recurring operational tasks.

IT Operations & Help Desk: ASG provides system support, troubleshooting, IT help desk coverage, and technical resource capacity for organizations that need reliable support without adding expensive full-time local hires.

Professional Services & Consulting Firms: ASG’s partnership model allows consulting firms, agencies, and service providers to expand client offerings with offshore staffing, managed support, and white-label team capacity.

Workforce Development & Training Programs: For DWS Drone School, ASG can support the operational backbone needed to scale drone training, student services, employer engagement, partner coordination, CRM management, course administration, and platform development.